FAQ

1. Where is Luxora Wear based?
Our headquarters is located in Sarasota, Florida, USA, where our creative and logistics teams work together to bring you the best in fashion and service.

2. How long does it take to process my order?
Orders are typically processed within 1–2 business days. You will receive an email confirmation with tracking information once your order has shipped.

3. Do you ship internationally?
Currently, we ship throughout the United States only. We are working to expand our reach to international customers in the near future.

4. What if I receive the wrong item or size?
If you receive an incorrect or defective item, please contact our support team within 7 days of delivery, and we’ll arrange for a replacement or refund.

5. How do I contact customer service?
You can email us at ericaoslx@styloxy.store or call 835-226-1191 during business hours. We’re happy to assist with orders, sizing, returns, and more.

6. Does Luxora Wear offer returns or exchanges?
Yes! We accept returns and exchanges within 30 days of purchase as long as the item is unworn, unwashed, and in original packaging. Return shipping costs are covered by the customer.

7. How can I stay updated on new collections or promotions?
Subscribe to our newsletter or follow Luxora Wear on social media to be the first to know about new arrivals, exclusive sales, and style inspiration.